FAQs
DO YOU OFFER DISCOUNTS FOR BULK ORDERS?
Yes, we do offer bulk order discounts. Please click here for more information.
HOW CAN I TRACK MY ORDER?
Please email info@phdcake.com for order tracking inquiries and include your Order Number.
HOW LONG CAN I EXPECT TO RECEIVE MY ORDER?
Orders will ship within 2 business days and will arrive in 3-5 business days. (subject to weather conditions)
I RECEIVED MY PRODUCT BUT IT WAS DAMAGED, OR NOT WHAT I EXPECTED. HOW DO I RETURN IT?
We’re sorry to hear that our product did not work out for you! If you purchased an item on this website, please email to initiate a return.
CAN I PICK UP MY ORDER IN A STORE, INSTEAD OF DELIVERY?
We’re sorry! At this time, our products are only available for purchase online.