Return Policy
We offer a reimbursement return policy, credits will be issued to your next order. Please see below our return conditions and exceptions.
- Returned items must be in their original condition and packaging. Used items are not accepted and your return will be denied.
- Damaged items due to improper care/mishandling/packaging prior to transit will not be accepted.
- Returns will be shipped at the buyer's expense (we highly recommend getting tracked shipping as we are not responsible for return packages that are lost/stolen in transit)
- Items shipped after the indicated return window will not be accepted
- We have the right to reject unauthorized returns or returns that don't meet our conditions
- For any questions concerning return, please email info@phdcake.com